Summer Solstice Peonies - Original 14x17in Oil Pastels
Uncover the beauty of Summer Solstice Peonies! This vibrant oil-pastel in paper is full of natural colors that symbolize the season's warmth and plenty. Dive into the full collection and find pieces that bring life into any space!
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Payments & Shipping
We accept the following payment methods:
Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
Shopify Pay: For a faster, secure checkout process, you can opt to use Shopify Pay.
PayPal: To facilitate safe and secure transactions, we also accept PayPal.
Apple Pay & Google Pay: For customers who prefer using mobile wallets, we accept both Apple Pay and Google Pay.
Please note that availability of certain payment options may vary based on your location. We’re always striving to add more payment methods to provide you with the convenience you deserve. If you have any questions or issues related to payment, please do not hesitate to contact our customer support.
Shipping
- Order handling takes between 3 to 6 business days. Shipping times for the United States take around 5-7 business days.
- Once your item is shipped, you will receive an email with tracking information. It is important that you keep an eye on your tracking (especially for international orders)
- We work with production partners who have facilities in the US, EU and Australia, therefore your order will be produced at the warehouse closest to your shipping address.
- If you order from different product categories, your order will arrive in different packages and possibly on different dates.
- In the event that your order is shown as delivered but you have not yet received it, we suggest you contact the shipping office and provide the tracking number that you will find in the shipping notification email. Sometimes packages may be marked as delivered by mistake and may still be in transit or waiting to be picked up at the nearest post office. In the event that you do not receive your package, we ask you to contact admin@hellomisse.shop to assist you with your case.
- Import duties and taxes may apply upon arrival. Hello Miss E store is not responsible for these charges or delays caused by customs.
Return Policy
We have a 30-day return policy for all Prints, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@hellomisse.shop. Please note that returns will need to be sent to the return address where your package was fulfilled. Details below:
- Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
- Packages sent out from our facility in Canada are returned to: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
- Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
- Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
- Packages sent out from our UK facility are automatically returned to Antar 2, 1 Headway Road, Wolverhampton, WV10 6PZ.
- Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders, except for phone cases); 6 Axis Crescent, Dandenong South VIC 3175, Australia (phone cases).
- Packages fulfilled by our partner facilities in Japan are returned to: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101 Japan (apparel orders); Ibe 15, Kunogi, Nakanoto, Kashima, Ishikawa prefecture, Japan 929-1801 (non-apparel orders).
- Packages fulfilled by our partner facility in Brazil are returned to: Rodovia Santos Dumont, 4791 (Antigo KM 3,5), Armazém 111, Galpão 02, Empreendimento Caxias Park. Parque Paulista. CEP 25251-460. Duque de Caxias - RJ, Brasil.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at admin@hellomisse.shop
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like original paintings, custom products (such as special orders, personalized items or commissioned artwork). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on original artwork, commission artwork, sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@hellomisse.shop
Recently Viewed
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
Summer Solstice Peonies - Original 14x17in Oil Pastels
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